Privacy Policy

At queenscollectionllp.com, accessible from https://queenscollectionllp.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Queen’s Collection and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at our stores in Bhubaneswar or Cuttack.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

Direct Contact: If you contact us regarding a bridal consultation or saree inquiry, we may receive your name, email address, phone number, and the specific details of the outfit or function you are interested in.
Account Registration: When you register for an account to browse our bridal and lehenga collections, we may ask for your contact information, including name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect to ensure you find the perfect attire for your special occasion, specifically to:

Provide, operate, and maintain our online store.
Improve and personalize your shopping experience.
Understand and analyze how you interact with our collections.
Develop new designs, services (like custom tailoring), and features.
Communication: We may contact you for customer service, to provide updates on your orders, or for marketing purposes related to new arrivals in sarees and lehengas.
Send you emails and prevent fraud.

Communication & Marketing

We may use your information to respond to your inquiries, provide bridal styling support, and send you important information about our services. With your consent, we may send marketing communications via:

SMS & WhatsApp (for quick updates on new arrivals).
RCS, Email, and Voice (for event-specific promotions and collection launches).

Log Files

queenscollectionllp.com follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring pages. These are not linked to personally identifiable information and are used solely to analyze trends and site movement.

Cookies and Web Beacons

Like any other website, Queen’s Collection uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of third-party ad servers or payment gateways (used for your saree/lehenga purchases) for more detailed information.

CCPA & GDPR Rights

We respect your data rights. You have the right to:

Access: Request copies of your personal data.
Rectification: Request that we correct any inaccurate information.
Erasure: Request that we delete your data under certain conditions.
Opt-Out: Request that we do not sell your personal information.

If you make a request, we have one month to respond to you. Please contact our Bhubaneswar or Cuttack management to exercise these rights.

Children's Information

Queen’s Collection does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child provided such information on our website, please contact us immediately, and we will promptly remove it from our records.